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RELIABLE PROPERTY
MANAGEMENT

Our comprehensive property management includes all the standard services one might expect as well as many that might surprise you. Everything we do is with our clients in mind. We start by asking the question, “If it were my property what would I want management to do for me?” 

 

Combining the latest in technology, proven marketing and advertising methods our team of professionals attract top-notch tenants who we then vet to ensure your property is inhabited by responsible and reliable tenants. Our company structure is designed to protect and enhance the value of your asset throughout the years. In addition, we focus on making every aspect of our relationship one that brings greater peace of mind and convenience to your life so that owning a rental property is a positive experience and one that is stress-free. 

 

Of course, none of this is done by one single person but rather a team of dedicated, qualified professionals. We nurture our already strong relationships with vendors and suppliers and together with an expert management system build a foundation for long, enriching relationships with our landlords/clients. 

 

As noted, we are continually expanding and improving upon our services in order to stay ahead of the curve and keep our promise of providing the best customer service possible. In that vein, there are two very important points we’d like to make at this juncture. First, there are no upfront costs to property owners at the initiation of our relationship.

 

Secondly, in conjunction with our services regarding lease/rental payments and all other tenant financial responsibilities, we have established an affiliation with a highly reputable management software organization that not only expedites and ensures a highly reliable and vigilant process of receiving/distributing all related expenses. This includes a particularly significant service that further enhances the tenant exit aspect. Specifically, should a tenant move out owing money, this software process will automatically begin the collections process thereby creating an immediate avenue that accelerates and provides additional confidence that money will be quickly and accurately collected without additional paperwork or conversations. As promised, our allegiance is first and foremost with our property owners and we employ or partner with every means possible to ensure our ability to keep that promise.

 

Because of the responsibilities and duties attributed to the Broker of Record we have provided the following outline to ensure every step is taken and thoroughly covered.

 

1. Initial Consultation:

As the critical first step, the initial interaction with a new client requires careful attention to detail.

  • Begin with a no-obligation meeting at which time the client’s needs, parameters, and goals are discussed and noted. These conditions will be evaluated and reviewed for accuracy and to begin outlining the exact services that might be offered to ensure the property leases in a timely manner to well-qualified and thoroughly vetted tenants.

  • An essential part of this meeting is to include the presentation and discussion of the rental evaluation. Based on recently rented properties in the area and of comparable value, this establishes expectations that also include the broker’s experience and hard numbers and data.

  • Next, a careful and detailed outline of the proposed marketing plan should be discussed. In this conversation, a reasonable timeline should be determined and set as the goal.

2. Property Marketing

This should include a complementary photo tour of the property with photos that showcase the property’s most desirable features; beautiful, full-color photos designed to create interest through marketing efforts

  • Photos distributed to MLS and other high-traffic listing websites

  • A concise yet detailed professional marketing description created

  • Proposal on an advertising plan designed to elicit the maximum results on the top rental websites

  • Meticulous viewings/activity tracking; data gathered to provide helpful feedback to owners

  • Prompt response to any inquiries by prospective tenants

  • Provide a variety of user-friendly methods for interested parties to apply

3. Prospective Tenant Screening 

This includes a thorough and meticulous vetting process to determine only the most qualified applicants.

  • FICO Credit Score

  • National Background Search

  • Eviction Search

  • Employment & Income Verification

  • Rental History

 

4. Lease Negotiation

This is a professional and strategic process to ensure our clients get the most value from their rental properties.

 

5. Tenant Move-In Process

  • Lease signing-ensuring all paperwork is completed correctly

  • Tenant walk-through (documented)

  • Move-in report with photos of home (this will prove important at the time of the tenant leaving to ensure everything is still in good condition)

 

6.Tenant Support

This ongoing support means a carefree experience for you and a satisfactory experience for your tenants. We will ensure that all of the following items are carefully fulfilled.

  • Online payments/maintenance via a robust tenant portal

  • On-Call response 24/7 to all emergencies

 

7. Owner Reporting and Rent Deposits

  • Regular monthly deposit of rental funds

  • Monthly Income & Balance Sheet Statements

  • Online access to owner portal 24/7

  • End-of-year 1099 Statements

 

8. Annual Preventative Maintenance Inspections

These yearly inspections will be completed, reported, and then any items that require attention will be taken care of in a timely manner.

 

9. Tenant Turnover

To ensure a good and accurate accounting as we end one lease contract and prepare the property for a new resident, we will conduct this carefully scheduled procedure.

  • Final walk-through and move-out report

  • Handle security deposit calculations and (when applicable) disbursement

  • Project management of maintenance as needed