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DIY TROUBLESHOOTING

Tenants are typically responsible for maintaining the cleanliness and basic functions of their rented property. Here are some simple DIY troubleshooting tasks that tenants can perform to help resolve minor issues before contacting a property manager or before scheduling an appointment for service.

 No Power 

  • Check the fuse box for tripped breaker switches which is usually located in the closet or outside on the side of the house.

  • Reset the breaker by moving it to the full “off” position and then back to “on.”

  • Check appliances. Unplug all of them in the unit. Press reset button on GFCI, plug in one appliance at a time to find the faulty appliance.

 

No Hot Water

  • Check if hot water tank is leaking

  • If it’s a gas water heater, check to see if pilot light is out, if you can’t turn it on, call your gas provider for instructions or assistance.

 

Garbage Disposal Not Working

  • Reset the garbage disposal switch underneath the bottom of unit under the sink cabinet.

  • Check for blockage in the sink around the blades. Before putting your hands or utensil down the sink, make sure the unit is turned off. ** Never put these items down the disposal: chicken bones, onion peels, potato skins, carrots, and other firm items. 

 

Clogged or Slow Sink (without using harsh chemical drain cleaners)

  • Pour a pot of boiling water down the drain, pour in ½ cup baking soda then pour a mixture of 1 cup white vinegar and 1 cup of hot water before letting it sit for 5-10 minutes. For best results, flush one more time with a pot of boiling water.

  • For clogged bathtub and shower drains-pour boiling water down the drain to unclog hair and soap build-up.

 

Clogged Toilet

  • Use a plunger with short, quick motions.

  • Pour full bucket of water to create suction force

 

Washing Machine Not Working Properly or Not at All

  • Check the washing machine taps are switched at the full on position near or in the wall.

  • Check if the lid is closed properly.

  • Check if the settings knob is pointed directly on the desired wash setting

  • Do not overload the machine. Doing so may cause the machine to not work or stop half way during a wash.

  • Only use washing detergent made for your machine (do not use dish soap)

 

Dryer is Not Working

  • Dryer can automatically shut down due to overload or overheating.

  • Check filter and remember to always clean the filter out after every use. Failure to clean the dryer is the leading cause of dryer fires. (2,900 home clothes dryer fires are reported each year and caused deaths, injuries, and millions of dollars in property loss)

 

Refrigerator Not Staying Cool or Freezing

  • Check the inside thermostat setting

  • Be sure the vents on the back of the freezer compartment aren’t blocked by packages of food or frozen ice build-up. (Vents have to be clear for cold air to circulate)

  • Vacuum the coils under or behind the fridge. Soiled and clogged coils can cause poor refrigerator cooling.

  • Keep the refrigerator door seals clean to keep cool air from escaping.

If you are experiencing any other issues not listed above, feel free to contact us for assistance.